Send a message with the form below. Include the site you used (islandmarket.net or staging.islandmarket.net), your account email, and the vendor or product involved if it is a listing or inquiry issue.
What we can help with
- Confirmation, password reset, or sign-in problems.
- Vendor application review status.
- Team invite acceptance.
- Failed product image uploads or missing storefront photos.
- Inquiry records that did not save.
- Privacy or account deletion requests.
What vendors handle
Product availability, pickup timing, substitutions, and payment happen between the shopper and the vendor. Use the vendor's WhatsApp number or inquiry follow-up for those questions.
Operator hours
This is a small operator-run MVP. We read support messages as soon as we can and will say if a request needs more time.