Applying for a branch storefront, accepting a team invite, or publishing products means you also agree to the Terms of Service and Privacy Policy.
Application and approval
- A vendor branch is not public until a platform admin approves the application.
- Requested slugs and custom domains must be unique and must not impersonate another business.
- IslandMarket can reject or later suspend a vendor for policy, legal, or operational reasons.
Listings and images
- You are responsible for the accuracy of prices, units, availability, and descriptions.
- Upload only images you have the right to use. Do not upload unrelated or unlawful content.
- IslandMarket may hide or archive listings that are misleading, expired, or against these terms.
Customer inquiries
When a shopper submits an inquiry or starts a WhatsApp handoff, you receive the contact details they provided so you can fulfill the request. Use that information only to complete the order, answer the shopper, or handle a related support issue. Do not sell inquiry data.
Team access
Owners can invite managers and staff. You are responsible for the people you invite and for removing access when someone leaves the business. Staff roles cannot change billing-sensitive settings, invites, or other elevated records.
Content moderation
IslandMarket can remove listings, disable team members, or suspend a vendor that posts illegal goods, fraudulent offers, hate or abusive content, or anything that creates a safety risk. Repeat or severe violations can lead to permanent removal.
No payment processing
IslandMarket does not collect payment for vendor goods in this MVP. Any payment happens directly between you and the shopper. You are responsible for receipts, taxes, and fulfillment.
Contact
Vendor onboarding and policy questions go through the support form.